What does it mean by receiving payments?

  • rso7269
    Asked on January 23, 2018 at 9:11 AM

    Reviewing your plan options, I noticed in the free plan on your site it shows ‘receive 1 payments’.  Versus in the Bronze plan it states ‘receive 10 payments’.  What does that mean exactly please?  Is that per month?

  • Sabbir
    Replied on January 23, 2018 at 10:50 AM

    This is the number of submissions that have payment integrations on them.So for example, if you have Paypal payment integration on your form, if a user fills out the form, submitted it and successfully completed the payment, then that would be counted as a payment submission.

    So in free plan you will get 1 payment based submission and in bronze you will get 10.

    This is a monthly based submission, so it will be refilled on the 1st day of every month.

    To know more about the usage of the account, please follow this guide:

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits