out of space, form showing over quota error

  • Larchmont
    Asked on January 23, 2018 at 12:21 PM

    i keep getting notices that i'm out of space but i've purged my old forms and should now be ok. why is this alert still on my account?


    thanks,


    jen

    Jotform Thread 1359185 Screenshot
  • David JotForm Support
    Replied on January 23, 2018 at 1:27 PM

    I checked your form and it is no longer showing the over quota error.  I cleared your form caches just in case it was a caching issue.

    Let us know if the error persists and we will take another look.