- pristinegemstonejewelryAsked on January 23, 2018 at 01:24 PM
In the automated emails that the submitter and the manager receive there's a link to the Upload. This link is broken taking you to a 404 page;
Link - https://www.jotform.ca/uploads/pristinegemstonejewelry/72786317403257/3925398740712410107/eclipse.jpg
Email Screen - https://i.imgur.com/wWYKwLr.png
404 Screen - https://i.imgur.com/ATKi51N.png
If I login to the system I can find the image there, just not when I follow the links in emails.
- JotForm SupportMikeAnswered on January 23, 2018 at 02:16 PM
Thank you for contacting us.
This is happening due to the enabled 'Require log-in to view uploaded files.' option in account settings:
That option is not enabled by default. You may consider disabling it.
If you need any further assistance, please let us know.