Upload link in automated emails is broken

Hello,

In the automated emails that the submitter and the manager receive there's a link to the Upload. This link is broken taking you to a 404 page;

Link - https://www.jotform.ca/uploads/pristinegemstonejewelry/72786317403257/3925398740712410107/eclipse.jpg

Email Screen - https://i.imgur.com/wWYKwLr.png

404 Screen - https://i.imgur.com/ATKi51N.png

If I login to the system I can find the image there, just not when I follow the links in emails.

Thanks

Thank you for contacting us.

This is happening due to the enabled 'Require log-in to view uploaded files.' option in account settings:

https://www.jotform.com/myaccount/settings

That option is not enabled by default. You may consider disabling it.

If you need any further assistance, please let us know.