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celebratelifeAsked on January 23, 2018 at 3:56 PM
Hello, I emailed without a response from you. Why am I limited to 25 forms?
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aubreybourkeReplied on January 23, 2018 at 4:59 PM
You are a Bronze plan customer. Bronze plans are limited to 25 forms.
Here are the form limits to compare plans:
If you would like to create more forms you will need to upgrade to the Gold plan.
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celebratelifeReplied on January 23, 2018 at 5:43 PMI currently have over 200 forms. Did you even look at my
Account? When did you decide to restrict the form creation number? So I’ll just open a hundred free accounts I guess!
Wayne Prevett
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Kevin Support Team LeadReplied on January 23, 2018 at 7:07 PM
This limit has been implemented since Nov, 2017. Please note that as explained by my colleague, the limit applies for active forms only so you may archive/disable the oldest forms on your account in case you cannot upgrade, otherwise, if you need to keep all your forms active you will need to upgrade your account.
Also, please note that your account has been grandfathered and your existing forms will remain active, the limit will apply for you only if you need to create new forms.
If you have more questions, please let us know.