Why is captcha field displaying after submit button?

  • Profile Image
    Ria_Troo
    Asked on January 24, 2018 at 02:56 AM

    Hi,

    This is my concerned form https://form.jotform.me/Ria_Troo/creditcover-claim-form

    I added the captcha widget and it worked well previously. It used to show up before I hit submit or preview answer. It's always showed up underneath the signature widget.

     

    All of a sudden, it doesn't do it that way. It's no longer showing up under the signature widget. It shows up, after hitting submit - there's the captcha in a very small scale, that I have to zoom into (desktop or mobile) - type the right captcha and the click submit (again).

     

    Can you please help me sort this out?

     

    Thanks

    Ria

    1516780534Screen Shot 2018-01-24 at 3.53

    1516780513Screen Shot 2018-01-24 at 3.54

  • Profile Image
    TREVON
    Answered on January 24, 2018 at 08:58 AM

    Apologies for any inconveniences caused. Would you kindly try removing the field and adding it again. This worked form me on a clone of your form

    1516802307captcha issue.png