What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Still not getting submissions from forms submitted. I am missing leads. How do we get this fixed?

    Asked by chuckwx on October 04, 2012 at 01:03 PM
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    JotForm Support

    Answered by Rodjit on October 04, 2012 at 01:09 PM


    Can you give us the form URL where the mention issue happen? We will wait for your response.


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    Answered by pinoytech on October 04, 2012 at 05:54 PM

    Hi chuckwx,

    On your form's notification Sender Email address, have you tried already changing it to noreply@jotform.com?

    Thank you!