I accidently deleted submissions. How to recover deleted submissions?

  • TheEventDesigner
    Asked on January 24, 2018 at 6:05 AM

    Hi there 


    I accidently deleted my submissions list. I only meant to delete one using the cross next to their name? 

  • Ashwin JotForm Support
    Replied on January 24, 2018 at 10:26 AM

    I am sorry to say but when you delete a submission it is completely deleted from our system. It is not possible to restore deleted submissions.

    I would suggest you to please recover the submission data from the submission email you must have received. You can also check your account email history as well. The following guide should help you how to check your email history:  https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    I would suggest you to please integrate your form with google spreadsheet which will send a copy of submission data to integrated google spreadsheet. This will work as a backup of your submission. The following guide should help you how to integrate your form with google spreadsheet:   https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet