- cumfydaveAsked on January 24, 2018 at 06:19 AM
It is an old topic, but I don't seem to be getting emails I was the other day well I got one, but I have typed different receipients but nothing has come through on yet on any of them, is it because I am on Free Account?
- JotForm SupportTREVONAnswered on January 24, 2018 at 10:44 AM
I have just made two submissions on your form and I have seen that emails have been sent to your "firstname.lastname@example.org" email as shown below
[2018-01-24 10:35:13] Submission #3926173114556123711 Form #80222094684355 SENT to email@example.com from firstname.lastname@example.org, via SENDMAIL
[2018-01-24 10:33:25] Submission #3926172044551042900 Form #80222094684355 SENT to email@example.com from firstname.lastname@example.org, via SENDMAIL
I also received an auto-response indicating details I have filled in the form.
I would suggest you probably check you spam folder to see if emails were sent to the spam folder.
Kindly do let us know if you need further assistance