- TravisPerkinsAsked on January 24, 2018 at 09:10 AM
When I try to download a Submission PDF using the PDF link, I am receiving an error message advising my submission cannot be found on your servers.
- JotForm SupportRichie_PAnswered on January 24, 2018 at 11:21 AM
Sorry for the inconvenience, can we have the FormID and submission ID so we can check it out?
- TravisPerkinsAnswered on January 25, 2018 at 07:13 AM
Form URL - https://form.jotformeu.com/40932603127347
Submission ID - 3926132484021054325
I have tried again today and the issue seems to be resolved.
- JotForm SupportRichie_PAnswered on January 25, 2018 at 08:26 AM
Good to know the issue have been resolved.
Please let us know if we can be of further assistance.