- JotForm SupportKevin_GAnswered on January 24, 2018 at 11:54 AM
I would recommend you to set up a sub label on the payment settings:
If the problem persists, please let us know.
- FOWLAnswered on January 24, 2018 at 02:06 PM
I set up the sub label as you suggested but the donations are still showing as 'uncategorized' in Square rather than as 'Donations'
- JotForm SupportKevin_GAnswered on January 24, 2018 at 02:43 PM
I will forward this to our second level, we will keep you updated via this thread.
- FOWLAnswered on January 24, 2018 at 03:04 PM
- FOWLAnswered on January 30, 2018 at 03:43 PM
I just wanted to know if there has been any discussion on your end about this problem.
- JotForm SupportWelvinAnswered on January 30, 2018 at 04:32 PM
The ticket is already assigned to our developer, but there's no update yet so far. If there's one, our developers will let you know here.