- pearsfoundationAsked on January 24, 2018 at 11:57 AM
We have a simple form created on your system. When testing the form works (before emailing to a large number of contacts) I receive the following error message on mine and my colleagues desktops however the form works on a mobile device. Please could you advise why this may be the case and how to fix it?
Error message:This site can’t be reached
The webpage at https://submit.jotformeu.com/submit/72053177947362/ might be temporarily down or it may have moved permanently to a new web address.ERR_TUNNEL_CONNECTION_FAILED
Thanks so much
- JotForm SupportNik_CAnswered on January 24, 2018 at 12:47 PM
We're sorry for any inconvenience.
I just tested your form on my laptop and it worked fine:
I wasn't able to replicate any issue there. Are you able to?
Please let us know so we can run some additional tests.