I have reset my password and entered my account, to find my account empty of my test form "Job Request"?

  • craigpalmer
    Asked on January 24, 2018 at 12:03 PM

    Hello again.


    I have reset my password and entered my account, to find my account empty of my test form "Job Request"?

    Also the published test form is no longer working on line? However it did work "for a few hours after you reset the cash" yesterday?

    https://form.jotformeu.com/80182372985363

    Please advise if my form can be reinstated or will I have to wast time build an new one? Please advise.


  • Kevin Support Team Lead
    Replied on January 24, 2018 at 12:57 PM

    Apologies for the inconveniences this may have caused to you. 

    I have checked your account and I can see there are about 4 active forms, I cleared your forms cache and they should be working now, please check and let us know if you have questions.