Why do you guys keep changing the form format I use?

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    Asked on January 24, 2018 at 04:21 PM

    Everytime I design a form to blend into my website, someone on your end goes and messes it all up, respectfully. How can I stop this from happening??

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    Answered on January 24, 2018 at 05:27 PM

    I can see your forms are under the new layout, please note that we have been implemented some improvements on the layout so this may be why you have noticed it changed a bit. 

    The latest version of the form can be seen here: http://www.jotform.us/form/80216103960144 

    These are general updates on the forms layout so you may rest assured that anyone is logging into your account and changing your forms. 

    I hope this info helps.  

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    Answered on January 24, 2018 at 05:29 PM

    How do I go back to the layout I had before? I don't want the new layout. 

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    Answered on January 24, 2018 at 07:15 PM

    Sorry for the inconvenience.

    Just as my colleague @Kevin_G said, our developers needed to make improvements to the new form layout or JotForm cards and the result is what you're using now. 

    We understand that you do not like the changes, please tell us what previous layout or design you want to keep so we can forward it to our developers. 

    Thank you.