How do I get forms to show up in Firefox 57

  • springfieldspeaker
    Asked on January 24, 2018 at 4:53 PM

    Our forms will not show up when someone visits our site on Firefox.

    Page URL: https://www.springfieldspeakerrepair.com/SearchResults.asp?Cat=1822
  • Marvih
    Replied on January 24, 2018 at 6:15 PM

    Could you please try embedding your form to your website using the iFrame Embed code?

    It seems it is due to Javascript conflict with your site and Jotform's script code

  • springfieldspeaker
    Replied on January 24, 2018 at 8:46 PM

    It works in every other browser that I have tested including Chrome, Opera, Safari, Edge, and Explorer.  They all work fine without the iFrame code.  Is it just a Firefox thing that requires it to be in an iFrame?


  • Support_Management Jotform Support
    Replied on January 25, 2018 at 1:45 AM

    Looks like Firefox Quantum has stricter standards in loading unsecured content. The script embed codes on your website uses HTTP instead of HTTPS.

    All of our forms use HTTPS too but for some reason, the embed codes you have on your website use these:

    <script type="text/javascript" src="http://form.jotform.com/jsform/3181559249"></script>

    To fix this, just add an "s" to the src URL so it's an https:// page.

    <script type="text/javascript" src="https://form.jotform.com/jsform/3181559249"></script>

  • springfieldspeaker
    Replied on January 25, 2018 at 4:32 PM

    Thank you.  The https appears to have done the trick.