- transcriptionshopAsked on January 24, 2018 at 06:39 PM
The captcha seems to be hanging. I ruled out the possibility of it being a CSS conflict by creating the following page:
As you can see, I've also created a pop-out link at the top called "File Uploadage" which doesn't work either.
- JotForm SupportJim_RAnswered on January 24, 2018 at 09:15 PM
I am indeed seeing the difference between the POPUP version of the form VS the embedded form. I also managed to reproduce this on a cloned copy of your form using the same codes you used on this page.
It's worth mentioning that I fixed it by using the IFRAME EMBED codes instead of the default SCRIPT EMBED codes.
Related guide: Getting-the-form-iFrame-code
Here's my test page so you can check. Try applying the same from your end to see if that will help.
I escalated this to our Developers so we can fix the issue with the default script embed codes. And although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update. Thanks for reporting this to us.
- JotForm DeveloperjanberkAnswered on January 25, 2018 at 05:18 AM
Thank you for informing us, we've fixed this issue. If it persists please let us know.