Why is Jotform coming up on my cellphone in Spanish

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    WMCNZ
    Asked on January 24, 2018 at 07:31 PM

    Hi

    When I access Jotform using my cellphone (Samsung S6 running Firefox browser - default language English) it starts in English then shows everything in Spanish. It is the only website that does this.

    When I access Jotform on my laptop it stays in English.


  • Profile Image
    liyam
    Answered on January 25, 2018 at 12:26 AM

    Can you try clearing your browser's cache on mobile to see if this will fix the problem? You can check this guide from Firefox for the steps: https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-data

    If the problem persists, please let us know.

  • Profile Image
    WMCNZ
    Answered on January 25, 2018 at 04:28 AM

    Thank you Liyam - that has solved the problem.

  • Profile Image
    liyam
    Answered on January 25, 2018 at 06:17 AM

    You are very much welcome, WMCNZ. Feel free to get back to us anytime should you have other questions or concerns.

    Warm regards :)