Selecting empty option from the Multiple Selection widget

  • Profile Image
    interarrows
    Asked on January 24, 2018 at 08:23 PM

    https://form.jotform.me/80160975415457

    Regarding the selecter module, I think there is no need to select blank area.

    If you agree to my opinion, Please fix this issue.


    Best,

    Ryotaro

  • Profile Image
    Mike_G
    Answered on January 25, 2018 at 01:37 AM

    We would like to apologize for any inconvenience. I see that the field you described in your screenshot is a Multiple Selection widget. And based on what I have observed, the widget really behaves that way. The placeholder will not be available to select after one of the options is already selected.

    I have checked the widget settings in your form and noticed that the "Disable multiple selection" option is set to "Yes". If you're only after the design of the widget, perhaps you can just use a regular drop-down field and style it using CSS codes.

    The regular drop-down field allows you to select the empty option (placeholder) again after selecting an option from the list.

    Let us know if you need any further assistance.