- Tore EdlandAsked on January 25, 2018 at 05:14 AM
`having trouble logging in/ sometimes it works sometimes it dont
can you heltp?
- JotForm SupportRichie_PAnswered on January 25, 2018 at 08:20 AM
I have checked your username =Tore Edlan and email address = firstname.lastname@example.org , it seems that the email and username is not yet registered in our system.
Kindly sign up to register your account, you might have been using a guest account to create your form.
Or can you please provide us the username you have used to login into your account.
- Tore EdlandAnswered on January 25, 2018 at 09:43 AMWebjolanta is the nick name i used. I want my form designs to be saved and
Den tor. 25. jan. 2018, 14:20 skrev JotForm :
- JotForm SupportRichie_PAnswered on January 25, 2018 at 11:05 AM
I have checked your account Webjolantaand it is a guest user but it is suspended. I also noticed that the email address you have used has a jotform extension.
You can transfer your forms afterwards,just follow this guide.-How-to-transfer-or-share-forms-and-data-with-another-account
Please let us know if we can be of further assistance.