- SpartaQAsked on January 25, 2018 at 07:15 AM
The general url of my form works https://form.jotformeu.com/jsform/71013981266354 but in the lightbox on our site, it returns an error saying we are over quota though we have not reached the limit yet as far as I can see.
Nay help would be appreciated,
- Ardian_LAnswered on January 25, 2018 at 09:33 AM
I have cleared your form's cache. And it is working fine now. For future issues, you can clear your form's cache as well. Please check the instructions on the link below:
Let us know if you have any other question. Thank you.
- SpartaQAnswered on January 26, 2018 at 08:54 AM
Thank you, it's works now. And thanks for the cache info, I had tried that but I didn't see any results at first so I moved on thinking it must be some other reason. Anyway, it works now and I have the tip, so thanks again.