What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    suspenden account

    Asked by eosiletisim on October 05, 2012 at 06:12 AM

    I took this mesaage 2 times : Your account have unsuspended because your forms vioalate our terms of use..."

    What is the reason?

  • Profile Image

    Answered by moonzkie on October 05, 2012 at 06:21 AM

    Hi,

    You have a form which ask users for password. This constitutes phishing, and is a clear violation of our Terms of Use. That is the reason why you are auto-suspended by our anti-phishing system.

    You can either remove the password field or if you can convince us that your forms are not intended for malicious online activities, perhaps we can have them unsuspended.

    We will be looking forward to your response.