Forced to change password every time I log in

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    Wyoung
    Asked on January 25, 2018 at 08:22 AM

    2 problems...I am forced to change my password every time I log in to Jotform.  The site is not saving my password (I change it to the exact same phrase every time)


    The Tickets Purchased widget is not functioning 
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    Mike_G
    Answered on January 25, 2018 at 10:10 AM

    When you say you are forced to change your password every time you try to log in, I assume that you always request for the reset instruction that is sent to the email address associated with your account.

    The issue you are having might be caused by the data stored in your browser (browser cache).

    May I suggest that you try to clear the caches of your browser first before trying to log in to your JotForm account? — http://www.refreshyourcache.com/en/home/

    As for the issue you are having with the Ticket Purchases widget, I have moved it to a new thread considering it is about another topic.

    Please click this link to go to that thread. I will be responding to you there shortly.