Why sometimes a submission is not calculated ?

Hi, why sometimes a submission is not calculated ? l i have 70 submissions but 3 or 4 submissions don't perform the calculation ?

Thanks for your help

Please let us know what the form in question is, also let us know the submissions where the calculation was not performed. We will be glad to take a look and try to reproduce the issue.

Hi, here is the submissions id : 3926260413329618774 and 3926583895321067585

At the line : nombre de plat individuel commandé : i should have 5 and 7 instead of 0.

I have revised your calculations, and they all appear to be fine. I have also filled the form the same way as in one of your submissions(where no calculation was performed), and as you can see, it worked fine:

So, it is hard to determine what caused the problem. What I would suggest you is to remove the default zero value from your calculation field:

And clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

Let us know if the issue persists.

Thank you for your help. 

I will perform the zero value and let you know.

Because my biggest concern is in the futur i will add the payment option so i need to fix theses bugs firts

Perfect, update us if there is any new case where calculations do not perform.

Hi, it seem to be resolve by remove the default zero in the calculation field.

Thank you,

Glad to know that. Open a new thread if you need anything else. :-)