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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changing Payment Method

    Asked by uhmsa on October 05, 2012 at 07:02 AM

    I want to change the card I originally used for payment to another one. I looked up previous questions about this and saw something about "plimus." However, I never received any e-mail from Plimus and logging into that website is not working for me? Is there another way to do this?

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    Answered by moonzkie on October 05, 2012 at 07:14 AM

    Hi,

    I can see you paid the subscription via FastSpring which it generates a link to a secure page that allows you to update payment information on your subscription. 

    This link is included in every receipt email which they send you, including the first time and all re-bills.

    Please double check your emails recieved from FS and let us know if you still have doubts