Emails: Request for Plain Text only

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    Asked on January 25, 2018 at 09:50 AM

    I've read on the forums that you switched to HTML only email notification. Is there anyway you can also allow TEXT only? I have my submissions going to a corporate database that will archive the contents of the body, but it has to be in TEXT format. 

    I recently switched from Formsite to Jotform and love it! However, this is the one feature so far that works with Formsite but does not work Jotform :( 

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    Answered on January 25, 2018 at 11:07 AM

    Unfortunately we don't support plain text emails anymore.

    If you like I can submit a feature request. This is quite a common problem. And the more people who request it increase the chance of the feature being implemented.

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    Answered on January 25, 2018 at 11:14 AM

    Thank you for your response! Yes I would appreciate you submitting a feature request. This feature is important to our workflow and operations.


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    Answered on January 25, 2018 at 12:17 PM

    I will forward your request to our developers to see if this feature can be added.  We will let you know via this thread if and when we have any updates.