What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mes formulaires ne me parviennent pas...?

    Asked by FranceModel on October 05, 2012 at 08:21 AM

    Bonjour

    Mes formulaires s'enregistrent bien mais je ne les reçois PAS par mail (creanet@orange.fr)

    Auparavant cela fonctionnait mais plus maintenant ? savez vous POURQUOI ?  

    MERCI de votre aide

    PS : LORS demon inscription, vous disiez que bientot TOUTES les pages et fonctions seraient en FRANCAIS... vous pensez toujours ?

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    Answered by pinoytech on October 05, 2012 at 09:30 AM

    Hi there,

    Sorry for the inconvenience that may have caused. Regarding on this issue, would you mind if we ask you to provide us your form url to investigate the issue and for further assistance?

    Thank you!

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    Answered by FranceModel on October 05, 2012 at 09:43 AM

    Bonjour

    Je ne suispassur que vous ayez compris la question....

    Le formulaire est sur CETTE PAGE

    http://www.francemodelteam.com/candidates.htm  et il FONCTIONNE TRES BIEN

    MAIS je ne reçois PAS la copie sur mon adresse email =creanet@orange.fr

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    Answered by moonzkie on October 05, 2012 at 10:03 AM

    Hi,

    Can you please configure your email alerts' Sender Name to "JotForm"

    If changing Sender name and email does not help, ask your hosting provider to add these IP addresses to their whitelist:

    174.34.57.214
    174.34.57.216
    174.34.57.218
    174.34.57.219
    208.117.50.251

    Just please let us know if you need any further assistance. Thank you so much!

  • Profile Image

    Answered by guest_22823282916052 on October 09, 2012 at 11:11 AM

    J'ai le même problème !!!

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    JotForm Support

    Answered by Rodjit on October 09, 2012 at 11:36 AM

    @guest_2282382916052,

    I have answered you here, http://www.jotform.com/answers/137139-Pas-de-mail#1.

    Thanks