The Tickets Purchases widget is not functioning 

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    Wyoung
    Asked on January 25, 2018 at 10:09 AM

    1516899490Screen shot Jotform.jpg

    The Tickets Purchased widget is not functioning 

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    Mike_G
    Answered on January 25, 2018 at 10:20 AM

    I have checked the form you shared with us and I wasn't able to identify any issues with the Ticket Purchases widget that you added to it — http://www.jotform.us/form/72183496599171

    I noticed that you are using the widget's state in a condition to show the other fields in the form and that also works fine. Can you tell us how we can replicate the issue you are experiencing on your end by giving us more details, please?

    We will wait for your response.

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    Wyoung
    Answered on January 25, 2018 at 10:43 AM
    [cid:image001.jpg@01D395C7.A0AD7870]
    This is what we are seeing…
    ...
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    BDAVID
    Answered on January 25, 2018 at 11:54 AM

    Your images was not posted, please follow this guide to post it here: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    This is what I am seeing in your form:

    1516899135form.png

    Could you specify what the issue is?

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    Wyoung
    Answered on January 25, 2018 at 12:43 PM
    Please resolve the ticket. The issue is with our network filter.
    ...
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    Jan
    Answered on January 25, 2018 at 02:10 PM

    Thank you for updating us. Glad to hear that your issue is now fixed.

    This thread is now marked as resolved.