Autofill: Resume from internet cut-out

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    Frontiers
    Asked on January 25, 2018 at 02:00 PM

    Hi, we've noticed that in Firefox, if your internet connection dies or goes poof or is otherwise gone when trying to save a page of the form (e.g. switch to a new page) when saving the form to Jotform’s servers (when the browser URL has the ?session={email} thing), the form is “locked up” in Firefox and basically is dead. We've had many people not realize that this happens and unsuccessfully submit their information, only to have it fail. Is there no way to try and fix this problem or at least display an error page when this happens so users are at least aware that an error has occurred? Thanks!

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    aubreybourke
    Answered on January 25, 2018 at 03:05 PM

    As a workaround you can enable auto fill as well:

    How-to-Enable-Auto-Fill-on-Forms