Can we test payments on PayPal form?

  • AJMiller
    Asked on January 25, 2018 at 3:20 PM

    For payments to clients using my PayPal form integration...is there a "test" payment that I can do first?  I want to know if there's any fees that the client will incur from using PayPal or it will be just the payment that I have setforth.  Thanks!

  • Mike
    Replied on January 25, 2018 at 4:32 PM

    This should be possible to test the integration in a sandbox mode. Although the process is not straightforward, you will need to use a PayPal developer account, follow the next guide for more information:

    How to Test your PayPal Payment Form

    The amount charged should be exactly the same as you set on the form. However, for example, if the currency conversion is involved and/or the client's bank is charging commission it will be reflected in the charge (on the client's side).

    If you need any further assistance, please let us know.

  • AJMiller
    Replied on January 30, 2018 at 12:43 PM
    This is what is showing to me after a client tries to pay. Can you help me
    asap!! Please see below screenshot
    Is there a number I can call to jotform?
    ...
  • Mike
    Replied on January 30, 2018 at 1:05 PM

    We do not have phone support, but we will be more than happy to help you over this support forum.

    Unfortunately, we cannot receive attachments via email. Please follow the next guide to find out how to share the screenshots in this forum:

    How to Post Screenshots to Our Support Forum

    Thank you.