Analytics Issue

  • emberf
    Asked on January 25, 2018 at 3:21 PM

    The analytics that are coming through do not make sense - when I checked this morning I was getting different results than when I am checking now. 

    For example, we had 173 forms come in for a particular form at 11:00 am for 1/24 - 1/25, now at 2:00 pm we have it registering at 115 forms. 

    The conversion rate is also very off along with views. 

    If you could let me know what's going on that'd be great. 

    Thanks.  

  • Marvih
    Replied on January 25, 2018 at 4:48 PM

    I assume you mean Jotform's Form Analytics . May I know which form you are referring to ?

    So we can have a look and compare the data.

    Thank you.

  • Marvih
    Replied on January 25, 2018 at 4:49 PM