I am unable to see the first few fields on my form...even with the Hide field turned OFF?

  • Profile Image
    RetrospecFilms
    Asked on January 25, 2018 at 03:27 PM

    When I go to publish mode, to see the form as a user would see it, It is not showing the first few fields.  I have double checked to make sure the "hide field" function is turned off (so that the field should show), but it still does not work.  Is there a function or toggle that I am missing?  

    Screenshot attached shows "build mode".  In build mode, I can see the first three fields.  

    URL provided shows Publish/preview mode.  You can see that it starts the form on the 4th field.  

    I have checked each field to make sure that the "hide field" function is turned off (so that the field should appear). 

    Thanks,

    Nathan

  • Profile Image
    BJoanna
    Answered on January 25, 2018 at 04:37 PM

    The fields are not shown on your live form because of the conditions you created.

    You set the condition to show the first field if the same filed is equal 'Proof'. Considering that the field is empty by default condition you set is hiding it. 

    1516915932conditions.JPG

    You should not use the same field for IF and DO. 

    To resolve the issue fix your conditions or delete them.

    How to Show or Hide Fields Base on User's Answer

    Hide or Show Multiple Fields at Once

    Let us know if you need further assistance.