Refund Inquiry, would like to know the status of a refund requested in December

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    PPIHC_CSSC
    Asked on January 25, 2018 at 03:28 PM

    Hello,


    I reached out a couple of weeks ago about receiving a refund for my company’s account. My company, the Colorado Springs Sports Corporation requested a partial refund on our account, and we received an email on December 18 confirming a $260 refund.  This still has not gone through to our accounts, can you help me with this and please issue the refund. I have attached my previous conversation from Jotform Support for your reference. 


    Thanks,


    Rebekah Bressler

    Event Coordinator

    Colorado Springs Sports Corp.

    (719) 634-7333 ext. 1003 - Voice

    www.ColoradoSpringsSports.org 


  • Profile Image
    david
    Answered on January 25, 2018 at 04:38 PM

    The refund was indeed processed on December 18th:

    1516915923Capture.PNG

    The refund should have posted quite some time ago to the card used to pay for the subscription. 

    The card associated with that payment is no longer on file so I do not have the last four digits available.  If you would like though, I can forward this to our support manager for confirmation of which card the refund posted to.