- PPIHC_CSSCAsked on January 25, 2018 at 03:28 PM
I reached out a couple of weeks ago about receiving a refund for my company’s account. My company, the Colorado Springs Sports Corporation requested a partial refund on our account, and we received an email on December 18 confirming a $260 refund. This still has not gone through to our accounts, can you help me with this and please issue the refund. I have attached my previous conversation from Jotform Support for your reference.
Colorado Springs Sports Corp.
(719) 634-7333 ext. 1003 - Voice
- JotForm SupportdavidAnswered on January 25, 2018 at 04:38 PM
The refund was indeed processed on December 18th:
The refund should have posted quite some time ago to the card used to pay for the subscription.
The card associated with that payment is no longer on file so I do not have the last four digits available. If you would like though, I can forward this to our support manager for confirmation of which card the refund posted to.