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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms are only emailing to one person

    Asked by jadelaware on October 05, 2012 at 10:42 AM

    I have changed the profile email to a different one but it seems the form is only sending to the email that is registered on the account. Is this a bug? Or it there a way to fix this?

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on October 05, 2012 at 10:53 AM


    Are you running our test e-mail  feature?  or are you actually placing a submission?

    Please let us know if you need further assistance!

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    Answered by jadelaware on October 05, 2012 at 11:12 AM

    I have done both. Both send to the same person.

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    Answered by jadelaware on October 05, 2012 at 11:16 AM

    Hmm, Seems to work now, I think our company spam filter may of sifted it out. Sorry about that!

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    Answered by pinoytech on October 05, 2012 at 11:17 AM

    Good to hear that it's all working fine now. If you need our assistance again, feel free to contact us at anytime.

    Have a good day!