What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    change email notification address

    Asked by NinaL on October 05, 2012 at 12:35 PM
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    JotForm Support

    Answered by NeilVicente on October 05, 2012 at 12:39 PM

    Nina,

    Here's a nifty little guide that contains the information you need:

    https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Note: The Test Email function in the Email Alerts screen can only send to the address associated to your JotForm account. It was made this way to prevent abuse from spammers. To test your newly added recipient emails, you must send a real submission to your live form.

    Please feel free to ask if you need more information with anything that's related to JotForm.

    Cheers!

  • Profile Image

    Answered by NinaL on October 05, 2012 at 01:24 PM

    Hi There!

    I think there may be a bug because I have changed the email address in all places and tried to test through the actual form on the site and it is still not taking.

    I would like the notifier sent to: trishap@nelliescatering.com

    Thanks and please confirm you received this email!

    Nina Lakatos -Nellie's Deli, Market and Catering

    ninal@nelliescatering.com

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    JotForm Support

    Answered by NeilVicente on October 05, 2012 at 01:31 PM

    Nina,

    I have applied a few changes to your form's notification. Can you please test again and let me know if receive the emails?

    I'll eagerly await your response.

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    Answered by NinaL on October 05, 2012 at 01:34 PM
    Hi There,
    Thanks so much for your quick response; I just tested and it’s not working , came to me… but will try again!
    [cid:image001.jpg@01CDA2FE.104E1D00]
    Nina Lakatos Sales & Marketing Director / Catering Manager
    Phone 941-924-2705 ext. 15 Fax 941-925-3469
    ninal@nelliescatering.com
    www.nelliesdeli.com
    [cid:image002.gif@01CDA2FE.104E1D00][cid:image003.jpg@01CDA2FE.104E1D00]
    P please consider the environment before printing this e-mail