Certain Columns (It seems the LONG TEXT ENTRY) Not Shown in Excel Spreadsheet Report

  • rakhmaniwa
    Asked on January 25, 2018 at 9:50 PM

    This morning when I download the Excel spreadsheet report for the "order form", two of the columns are suddenly blank: "Full Name + Detail Address + Phone Number" and "Product Details + Size". It seems the LONG TEXT ENTRY fields only which is not shown up. Can you please fix this so that all of the information is showing up on the report.

    1516935103SShoot Screenshot 10

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    FYI, I have some order form for different products and having check some of them, the "Full Name + Detail Address + Phone Number" and "Product Details + Size" columns are all blank.

     

    Page URL: https://form.jotform.me/printoutshop/mpsublime
  • Nik_C
    Replied on January 26, 2018 at 3:03 AM

    We're sorry for this inconvenience.

    This issue should be fixed.

    Please check and let us know how it worked.

    Thank you!