Session ID system not working properly?!

  • MTNOW
    Asked on January 26, 2018 at 9:20 AM

    Dear support,


    for an application form I am trying to set up a registration that provides each user with a unique session ID – so he can edit and complete his individual form in several session. Unfortunately I am not able to reproduce the mistake, when it works and when not. Also by using private browser sessions I land on different applications forms. Not finding out, what the problem is. Can you help?

    Thanks in advance.

    Best, Chris 


    Registration


    https://form.jotformeu.com/73534781096363

    Main form

    https://form.jotformeu.com/73543930796366




    Page URL: https://form.jotformeu.com/73534781096363
  • David JotForm Support
    Replied on January 26, 2018 at 11:14 AM

    I checked your first form and it is producing a correct session URL.  The main form is saving when progressing through pages.  Here is my test URL:

    https://form.jotformeu.com/73543930796366?session=p%7DZW!wRLV-

    That URL will load my saved session data.  As far as I can tell, this feature is working.

    If you have a URL we can use to reproduce the issue, let us know and we will be happy to have another look.