Why my Back/Next buttons stop working?

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    csvm
    Asked on January 26, 2018 at 09:53 AM

    Dear Sir/Madam,


    For no reason, Back and Next Buttons stop working. I would really appreciate your help asap.


    Thanks in advance,


    Serdar

    PS: I cloned copy the page but still the same problem.

    https://form.jotform.com/csvm/csvm-application-form

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    csvm
    Answered on January 26, 2018 at 10:23 AM

    Also, I have realized that none of my conditions are working anymore...

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    Sabbir
    Answered on January 26, 2018 at 12:13 PM

    Sorry for the problem you are having.

    The issue is related with the rich text editor. Our developers are working on it.

    It will be fixed as soon as possible.

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    csvm
    Answered on January 26, 2018 at 12:18 PM

    Thank you very much for your answer! Could you please let me know when it is fixed?

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    Sabbir
    Answered on January 26, 2018 at 12:28 PM

    As soon as we have an update on this, we will inform you.

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    Sabbir
    Answered on January 26, 2018 at 12:39 PM

    We got the confirmation that the issue has been fixed.

    Please check your form: http://www.jotform.us/form/62696009104151

    You can try by clearing your browser cache and form cache.

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Let us know if you have any further query.

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    csvm
    Answered on January 26, 2018 at 12:46 PM

    Thank you so much for your help!!!

    Great way to create forms online and very very good and fast customer service. 


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    csvm
    Answered on January 26, 2018 at 01:56 PM

    I took out the riched text editor and replaced it with a regular text editor. It is working fine now in both links. Again thank you so much!