Urgent: My account isn't working - downgraded - paid for silver in December losing business

  • mq
    Asked on January 26, 2018 at 11:43 AM

    Dear Jotform,

    I am losing business because you downgraded my account to Bronze. I paid $234 in December for SILVER for a year! Please fix this immediately. I'm losing business.

    Please contact me immediately.

    Best,

    Misha

    Jotform Thread 1363327 Screenshot
  • Jeanette JotForm Support
    Replied on January 26, 2018 at 11:51 AM

    I am checking your case, there is no need to open multiple questions