State Picker not displaying correctly

  • sportsafety
    Asked on January 26, 2018 at 12:00 PM

    We are once again having problems with the state picker drop-down in some of our forms.  The box is not wide enough to display the full state name, and we can't figure out a way to make it wider.  As a result, it is impossible to read and select state names. Additionally, we have set "abbreviate names" to "yes" in the settings (so it turns California into CA), but it still displays full-names of states.

    This issue has been replicated across several devices, and all browsers.

    Can you help?

    Forms involved are:

    https://form.jotform.com/52920170814955

    https://form.jotform.com/52458312971963

    I am hoping for a fix to these without having to replace them, as these
    data fields are connected via API/Zapier to several other applications.

    You did fix this for us once before in another form.  The link to the fixed form is:
    https://form.jotform.com/sportsafety/cwcoach26 

    Can you help?




    Jotform Thread 1363353 Screenshot
  • liyam
    Replied on January 26, 2018 at 1:48 PM

    I noticed that the form that was fixed just had the width expanded from 100 to 200 pixels. So that is what I did with the two forms you have mentioned.

    15169925322018 01 27 0247 Screenshot 10

    Please check the forms now and let us know if this fixes the matter on your view.

    Thanks.