What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I downgrade to Premium account?

    Asked by bouillon on February 10, 2011 at 02:37 AM

    I have gone to my account settings and tried to cancel my account but it takes me to Plimus and they require log in details which when I enter them are incorrect? Please advise as I would like to downgrade to the 1000 submissions from the larger amount. 

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 10, 2011 at 07:51 AM

    I switched your subscription to Premium. You will be charged $9.95 from now on.