Background not showing up on preview

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    smart72
    Asked on January 26, 2018 at 12:52 PM

    Hey team,

    The background is not showing up on our form? It's just a blank canvass.

    Can you help me fix this? I have the wooden background set and it shows up in the template editor but not on preview.



    Thanks

  • Profile Image
    John_Benson
    Answered on January 26, 2018 at 02:01 PM

    I checked your form and I was not able to replicate the issue. I can see that wooden background properly. Here's a screenshot:

    151699311214515accx.png

    I cleared your form cache on our server. If the issue still persists, please try using a different internet browser or you can open this link: www.jotform.com/form/72695562514160

    Thank you.