How to remove notification email addresses

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    RGPMedia
    Asked on October 05, 2012 at 04:06 PM

    When a user submits a form I receive a notification at every email address I have set up on Jotform

    Example: When a vendor submits a vendor registration form, it goes to vendors@rgpevents.com. When an advertiser submits a registration form it goes to advertisers@rgpevents.com and so on.

    Unfortunately, when anyone submits any of my forms, I receive a notification at all of the email addresses, so I get three email notifying me of one submittal.

    How can I delete two of the addresses from my email list? Couldn't find any info on this in the help section.

  • Profile Image
    pinoytech
    Answered on October 05, 2012 at 04:25 PM

    You might like to take a look at this guide for more detailed information.

    http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    Thank you!

  • Profile Image
    EduardoMendez
    Answered on October 05, 2012 at 04:26 PM

    Hello there!

    In addition to my colleague's response:

    I have cloned one of your forms.  It has two notifications

    In this video you can see how you can change the receiving e-mail address on each notification.

    You will also see how to delete a notification.

    http://screencast.com/t/acB7RyQzbM3Z

    You can also plase conditions to your notifications so that according to the choices of the user, a notfication is sent to a predefined address.

    Here is the guide to help you implement that if you are interested.

    Please let me know if this helped or if you need further assistance!