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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to remove notification email addresses

    Asked by RGPMedia on October 05, 2012 at 04:06 PM

    When a user submits a form I receive a notification at every email address I have set up on Jotform

    Example: When a vendor submits a vendor registration form, it goes to vendors@rgpevents.com. When an advertiser submits a registration form it goes to advertisers@rgpevents.com and so on.

    Unfortunately, when anyone submits any of my forms, I receive a notification at all of the email addresses, so I get three email notifying me of one submittal.

    How can I delete two of the addresses from my email list? Couldn't find any info on this in the help section.

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    Answered by pinoytech on October 05, 2012 at 04:25 PM

    You might like to take a look at this guide for more detailed information.


    Thank you!

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    JotForm Support

    Answered by EduardoMendez on October 05, 2012 at 04:26 PM

    Hello there!

    In addition to my colleague's response:

    I have cloned one of your forms.  It has two notifications

    In this video you can see how you can change the receiving e-mail address on each notification.

    You will also see how to delete a notification.


    You can also plase conditions to your notifications so that according to the choices of the user, a notfication is sent to a predefined address.

    Here is the guide to help you implement that if you are interested.

    Please let me know if this helped or if you need further assistance!