All of my autoresponders are sending out

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    RightHandMrs
    Asked on January 26, 2018 at 02:29 PM

    Out of the blue, all of my autoresponders are sending out instead of complying with my conditions set. This wasn't happening before. Can you help, please?

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    Jan
    Answered on January 26, 2018 at 03:13 PM

    In the cloned form, I have tested the 3 change email recipient conditions and I can verify that they are working correctly. Only 1 autoresponder email is being sent based on the condition.

    Here's a screenshot of the condition:

    151699747101-27-z3bs9.png

    Here's a screenshot of the Autoresponder 2:

    151699749101-27-yiiqb.png

    Here's a screen capture when I selected the "Guest" option and submit the form:

    1516997342guestemail.gif

    You will see that I received only 1 autoresponder email. May I ask if you are still experiencing this issue? 

    Let us know if you need further assistance. Thank you.