- microdoughnutsAsked on October 05, 2012 at 05:31 PM
Hello, the email is not working on our form. The form data is set up to go to firstname.lastname@example.org but does not seem to get there when the form is submitted or when I do a test through Jot Form. We get emails in this account when sent from areas outside Jot Form. Can you help?Page URL:
- JotForm SupportEduardoMendezAnswered on October 05, 2012 at 06:00 PM
I have checked that e-mail address and it is in our bounce list (emails sent to the address are being returned)
Reason(s) : 5.1.0 - Unknown address error 550-': invalid = address' Please double check the address is correct and let us know if the issue persists!
- microdoughnutsAnswered on October 05, 2012 at 06:08 PM
I just sent an email from my personal account to email@example.com and it went through.
- microdoughnutsAnswered on October 05, 2012 at 06:09 PM
It seems to be working now! Thanks.