My form continuously says Please Wait and doesn't go through

  • Profile Image
    Asked on January 27, 2018 at 04:08 PM

    After filling out our form and hitting submit it continuously says "please wait" and doesn't go through. Can you please help me resolve this?

  • Profile Image
    Answered on January 27, 2018 at 09:47 PM

    It's the encryption that's causing the problem. 

    Please try disabling the encryption and enable it again. You will be asked to get a new or use the existing key. If you have a key, choose to use it instead of getting a new one. 

    I hope that helps.