- Bryan AllworthyAsked on January 27, 2018 at 04:37 PM
Have set up an account today and was just starting to create a form only to be auto suspended! I had only got as far as creating an encrypted key (because am making an AMLR form) put a logo in and a name field...
- JotForm SupportIreneAAnswered on January 27, 2018 at 08:19 PM
Our apologies. We have unsuspended your account after finding no violations of our terms. It was mistakenly suspended by our phishing filter. The suspected form is in the whitelist.
Clearly jot forms is not fit for purpose. I do wonder why it is recommended and has a good reputation! Following your previous assurance, I went back into the account and the form and yet again tried to add your predefined name field. I was more than surprised to be immediately suspended again! Which company would you consider to be your competition because surely it cannot do a worse job than Jotforms
- JotForm SupportBDAVIDAnswered on January 28, 2018 at 01:55 PM
We apologize for the inconvenience. Your account has been reactivated, and your form white-listed to prevent this from happening again.