- Shaun MasonAsked on January 27, 2018 at 05:59 PM
Hello my username is email@example.com however my account was suspended. Just trying to get some help.
- JotForm SupportJohn_BensonAnswered on January 27, 2018 at 11:22 PM
I checked the email address (firstname.lastname@example.org) and it is registered to the account username periodiclabs.
Your last payment caused an issue where your bank disputed the charge on Stripe. Please ask your bank to withdraw the dispute so we can re-activate your account.