What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I see where there is a limit on replies with the free account. How many are allowed with the paid account?

    Asked by rjjacob on October 06, 2012 at 02:15 PM

    I shouldn't need to use the feature because I have the submissions come to my inbox via Outlook. But several came in blank. If this continues to happen I may need to use the reply feature from within the Jotform interface. I am only allowed two per hour (ouch!) How many can I reply to or forward with a 9.95 per month account?

    Page URL:
    https://mastergardenervolunteer.unl.edu/

  • Profile Image
    JotForm Support

    Answered by jonathan on October 06, 2012 at 09:15 PM

    Hi,

    "How many can I reply to or forward with a 9.95 per month account?"

    This functionality are the same for all subscriptions type. It is still at least 2/hr if you are using the reply button in the submissions page.

    I also replied to your previous inquiry regarding the missing submission notification. 

    We will await your updates on the posts you did.

    Thanks.

  • Profile Image

    Answered by rjjacob on October 06, 2012 at 10:04 PM

    Thanks. I understand. Hopefully I won't keep receiving blank emails and won't feel the need to use the reply function in the Jotform list.

  • Profile Image

    Answered by moonzkie on October 07, 2012 at 12:09 AM

    In behalf of my colleague, we're glad to be of help, if you have further questions feel free to contact us.

    Thanks for using JotForm!

  • Profile Image
    JotForm Support

    Answered by jonathan on October 07, 2012 at 12:13 AM

    @rjjacob

    Hi, please refer to this post on our discussion on your missing submission notification. I will now close this thread.

    Thanks.