What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my account has been suspend without notice

    Asked by guest_22741092729052 on October 06, 2012 at 03:10 PM

    hi, my account has been suspend withou notice. I am on a campaign right now.  please fix it asap.  and next time if anything wrong with it, please contact first!!!!

    my jotform account is defineyourfashion@gmail.com

    Page URL:
    www.mknus.com

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    JotForm Support

    Answered by jonathan on October 06, 2012 at 09:50 PM

    Hi,

    We apologize for the inconvenience cause. Our Jotform phishing system had autosuspended the account due to the sign-in form (before it was deleted), found on the account.

    As of latest checking however, I fould that the said form was deleted already. 

    I have re-instated the account and removed the red autosuspended status. You can now check the form again. Just do not restore the deleted form that causes the autosuspension.

    Thank you for understanding. Feel free to contact us anytime should you need our assistance.

    Thanks.