Email Notification: email after the form is submitted is telling them the incorrect date and location of the event.

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    Cratrainer
    Asked on January 29, 2018 at 09:58 AM

    Good Morning, I have had several folks tell me the reply email after the form is submitted is telling them the incorrect date and location of the event, How do I change this information? 

    Also, i thought we corrected the payment issue I had. It was going to Holly Wells and I entered my paypal info on the form but a payment of $222 from Jan 9th didn't come through. Could you take a look at this for me to please.
     

    Thank you


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    BDAVID
    Answered on January 29, 2018 at 12:11 PM

    Is this the form in question? https://www.jotform.com/61226060840143 

    I just cloned it, and there is only one email notification, which does not have any date or location field:

    1517245727notification.png

    Could you show a screenshot to illustrate what you are referring to? https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 


    The payment issue will be addressed on the following thread: https://www.jotform.com/answers/1365409 

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    Cratrainer
    Answered on January 30, 2018 at 08:43 AM
    no. Here is what the email reply was to confirm. I want this to go away.
    ...
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    Marvih
    Answered on January 30, 2018 at 10:44 AM

    Sorry but we cannot see the attached screenshot. Kindly post your reply by clicking this link https://www.jotform.com/answers/1365192 and click the image icon to attach the screenshot.

    1517327090779.png