PayPal Payment Form: payment did not come through.

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    Cratrainer
    Asked on January 29, 2018 at 12:11 PM
    Also, i thought we corrected the payment issue I had. It was going to Holly Wells and I entered my paypal info on the form but a payment of $222 from Jan 9th didn't come through. Could you take a look at this for me to please.
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    BDAVID
    Answered on January 29, 2018 at 12:16 PM

    Could you specify the form in question? When you make the payment, did you get a confirmation message? 

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    Cratrainer
    Answered on January 30, 2018 at 08:43 AM
    a confirmation messsage was sent. However it was sent with information from a past event.
    How can I change the confirmation message after someone submits their form?
    ...
  • Profile Image
    liyam
    Answered on January 30, 2018 at 10:52 AM

    Hello Cratrainer,


    We are having difficulty understanding your concern. It would be great if you can provide us specific details over your concern, including the form in issue which you have having issues. If you also need to share an image, please post your response and upload the image through this link: https://www.jotform.com/answers/1365409

    We will look forward to your response.

    Thanks.